Shipping Policies   
 
Back Orders

If a back order situation occurs we will ship the ribbon patterns that are available rather than hold your other ribbon products until the back ordered items arrive. Our customer service department will contact you informing you of the situation, which items are back ordered and the expected delivery date. When the back ordered items arrive we will ship them to you. By clicking on YES or NO to receiving a Backorder on the product page, you will have the opportunity to indicate whether you will authorize a backorder (YES) or to reorder at a future date (NO). An additional shipping charge will apply to all back ordered items.

Shipping, Handling and Insurance Charges

Shipping charges are calculated based upon the weight of the items ordered plus packaging. A small handling and insurance charge is added to the total shipping charge.

Shipping

All orders are shipped FOB Quakertown, PA

Standard Ground:  3-5 days from ship date
2nd Day:  2 business days after ship date
Overnight:  Next business day after ship date

Shipping is additional

Payment

Credit card: Visa, Mastercard, Discover Card, American Express
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